Meet Kelly Shriver, the medical program director at our United Career Institute Irwin campus! Kelly is in charge of the Medical Assisting, Medical Insurance Billing and Coding, and Phlebotomy programs. Her journey began at the Indiana County Technology Center where, in 2012, she received her diploma in Medical Assisting. After that, she attended Robert Morris University where she graduated with a Bachelor of Science in Health Service Administration.
Before joining the United Career Institute team, Kelly worked for Excela Health for almost seven years. She started there as a Medical Assistant in the Neurology practice, and then moved to a family practice where she stayed for two years. She then worked as a Quality Coordinator for a year. After that, Kelly held the title of OET Specialist and OET Team Lead while working in the Organization, Education, and Training Team. For two years, she taught courses in the evening for the Medical Assisting program at the Indiana County Technology Center’s New Stanton Campus.
Kelly has been with United Career Institute for almost a year now. When asked why she chose to work at United, Kelly responded, “At Excela I was responsible for training new employees and I got the itch to teach again. When I saw the position I knew I had to apply. After interviewing I got to see the true family nature UCI had and that is when I knew it was the place for me.”
Kelly often gets asked what the classes are like by her students. She tells them that it varies depending on the instructor, but each class is unique. She tries to reassure the students that United will be able to provide them the necessary tools to be successful in their classes. Some will be more difficult than others, but they will be able to get through them!
We asked Kelly why she recommends that students consider going into the medical field. She responded, “The medical field is always going to be there. People will always need healthcare. Choosing to enter the medical field is a great career choice because there are so many options available to you.” To be successful, Kelly suggests learning to be compassionate. You will interact with patients of all different kinds of backgrounds and health statuses. She also recommends showing a willingness to learn. Being flexible and able to adapt are useful characteristics.
Kelly is proudest of achieving her dream of earning a Bachelor’s degree. “I was able to get my degree while working two jobs and having a baby. It wasn’t easy to balance everything, but it never stopped me. I was determined to get it.” Her daughter Harper motivates her. “I want her to see that anything she puts her mind to is possible.”
Something interesting that not many people know about Kelly is that she always wanted to be a special education teacher. She knew in the fourth grade that it was something she really wanted. Although she didn’t choose that career path, she did know that she wanted to help people.